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BrightCrowd memory books turned into relationship follow-ups

Sofia reads your BrightCrowd books, pages and engagement, and turns them into alumni follow-ups, event reports and notes for the partners who own each relationship.

Ideas to put to work

Alumni and event books that lead to the next conversation.

  • Contributors logged in the CRM

    Sofia reviews who contributed pages to your alumni book and, with your approval, logs a note on each matching HubSpot contact for partner follow-up.

  • Event engagement report

    Sofia checks engagement on an event's book and drafts a short report in Word for the partners who hosted it.

  • Personal thank-yous from each page

    Sofia reads what each guest wrote and drafts a personal thank-you in Outlook from the host partner, sent with your approval.

  • Books compared side by side

    Sofia compares engagement across your memory books in an Excel workbook, so you know which events and cohorts deserve more investment.

What Sofia can do with BrightCrowd

Sofia reads and keeps current

  • Memory books
  • Book pages
  • Book engagement analytics

Sofia does, with your approval where you want it

  • Look up a memory book
  • Review pages in a book
  • Check engagement on a book

Your IT lead agrees the access before anything connects, and anything on your never-touch list stays out.

Bring your BrightCrowd books to Sofia

Score your firm in three minutes, or talk to our team.

One real workflow, every month. The before-and-after time, what still needs review, and which systems it touched.

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