Ideas to put to work
Engineering progress translated for clients, partners and billing.
Client status report
Sofia searches issues by project and status and drafts the client status page in Confluence in plain English, for your approval.
Client tickets into issues
Sofia reads Zendesk tickets that need engineering work and, with your approval, creates the Jira issue with the client's details attached.
Logged work matched to billing
Sofia reads logged work by project for the period and drafts the NetSuite invoice, for your approval.
Release notes from closed issues
Sofia searches issues closed in a version and drafts plain-English release notes for the client.
What Sofia can do with Jira
Sofia reads and keeps current
- Issues
- Projects
- Issue types and fields
- Components and versions
- Users
Sofia does, with your approval where you want it
- Create an issue
- Update an issue
- Move an issue to a new status
- Add a comment
- Log work
- Search issues
- Attach a file
Your IT lead agrees the access before anything connects, and anything on your never-touch list stays out.
Works well with
- ConfluenceTeam wiki for documentation and knowledge
- ZendeskCustomer service ticketing and help center
- NetSuiteCloud ERP for finance and operations
AsanaWork management for projects and tasks
ClickUpProject management for tasks, docs and goals- monday.comWork management boards for projects and workflows
LinearIssue tracking and project planning
AirtableSpreadsheet-style database for teams
Let Sofia report on your Jira projects
Score your firm in three minutes, or talk to our team.