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Sentry errors triaged and explained for client teams

Sofia reads Sentry issues and error events, triages and assigns them with your approval, and reports application health to clients in plain English.

Ideas to put to work

Errors sorted and owned every morning, and health reports clients understand.

  • Daily triage

    Sofia reads new issues, groups them by cause, and assigns each to the right team member, with your approval.

  • Serious errors planned in Jira

    Sofia creates a Jira issue for each serious Sentry issue with the error details, so the fix is planned with the rest of the work.

  • Releases recorded from GitHub

    When a GitHub release ships, Sofia creates the Sentry release and records the deploy, so new errors trace back to the change.

  • Monthly application health report

    Sofia reads issues and error events by project and drafts the client's application health report in Word.

  • Scheduled jobs watched

    Sofia reads the client's runbook in Confluence and sets up cron monitors for each scheduled job, with your approval.

What Sofia can do with Sentry

Sofia reads and keeps current

  • Issues
  • Error events
  • Projects
  • Releases
  • Alert rules
  • Cron monitors
  • Teams
  • Members

Sofia does, with your approval where you want it

  • Update an issue's status
  • Assign an issue
  • Create or update an alert rule
  • Create a release
  • Record a deploy
  • Create a cron monitor
  • Invite a member
  • Add a member to a team

Your IT lead agrees the access before anything connects, and anything on your never-touch list stays out.

Let Sofia triage your Sentry issues

Score your firm in three minutes, or talk to our team.

One real workflow, every month. The before-and-after time, what still needs review, and which systems it touched.

Know a firm that needs this? Partners and clients who refer firms to us are part of our partner network.

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