Ideas to put to work
A community that gets answers, and a firm that learns from what members ask.
Answers from your knowledge base
Sofia reads a member's question, searches your Confluence pages for the answer, and replies in the thread with your approval.
Monthly community insight report
Sofia reads the month's messages, groups recurring questions and requests, and drafts an insight report in Word for the partners.
Requests turned into Linear issues
Sofia spots repeated requests in community channels and, with your approval, creates Linear issues that quote the members' own words.
Private channels for new clients
When a HubSpot deal closes, Sofia creates a private channel for the client and assigns their members the right role, with your approval.
Release announcements
Sofia reads a new GitHub release and posts a plain-English announcement in your updates channel, with your approval.
What Sofia can do with Discord
Sofia reads and keeps current
- Messages
- Channels
- Servers
- Server members
- Roles
Sofia does, with your approval where you want it
- Post a message
- Reply in a thread from a message
- React to a message
- Create or update a channel
- Assign or remove a member's role
- Edit or delete a message
- Create or update a role
Your IT lead agrees the access before anything connects, and anything on your never-touch list stays out.
Works well with
- ConfluenceTeam wiki for documentation and knowledge
- Microsoft WordWord processor for letters, reports and contracts
- LinearIssue tracking and project planning
- HubSpotCRM and marketing platform for growing businesses
- GitHubCode hosting and collaboration for software teams
SlackTeam messaging in channels and direct messages
Microsoft TeamsMicrosoft's chat, channels and meetings hub- ClickSendBusiness text messaging and SMS service
Let Sofia work in your Discord server
Score your firm in three minutes, or talk to our team.