Ideas to put to work
Project, client and finance updates delivered where your team already works.
Engagement status in each channel
Sofia reads items and updates on your monday.com boards and posts a status message in each engagement's channel, with your approval.
Client channel ready at kickoff
When an opportunity closes in Salesforce, Sofia creates the client channel and, with your approval, adds the engagement team.
Overdue balances for partners
Sofia reads NetSuite invoices and payments and, with your approval, messages each partner about clients with overdue balances.
Catch up on a long channel
Sofia reads a channel's messages and replies and gives you the decisions, open questions and owners in one summary.
What Sofia can do with Microsoft Teams
Sofia reads and keeps current
- Teams and channels
- Channel messages and replies
- Chats and chat messages
- Team members
Sofia does, with your approval where you want it
- Post a channel message
- Reply to a channel message
- Send a chat message
- Start a chat
- Create a channel
- Add or remove a team member
Your IT lead agrees the access before anything connects, and anything on your never-touch list stays out.
Works well with
- monday.comWork management boards for projects and workflows
SalesforceCRM for accounts, contacts and sales pipeline
NetSuiteCloud ERP for finance and operations
SlackTeam messaging in channels and direct messages
- ClickSendBusiness text messaging and SMS service
DiscordCommunity chat with servers, channels and voice
DiscourseCommunity discussion forum software
Google ChatTeam messaging in Google Workspace
Bring Sofia into Microsoft Teams
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