Ideas to put to work
A forum that grows from the questions and thinking your firm already has.
Topics from your published thinking
Sofia reads your latest articles in Word and creates a discussion topic for each in the right category, with your approval.
Answers to common support questions
Sofia reads recurring questions in Zendesk tickets and creates a topic answering each, with your approval, then pins the most requested.
Release discussion threads
When a GitHub release ships, Sofia creates a topic announcing it with your approval and archives the previous release's topic.
Active members noted in the CRM
Sofia reads your active forum users and, with your approval, logs a note on matching HubSpot contacts so partners know who engages.
What Sofia can do with Discourse
Sofia reads and keeps current
- Active users
- Categories
Sofia does, with your approval where you want it
- Create a topic
- Close, pin or archive a topic
- Create a category
Your IT lead agrees the access before anything connects, and anything on your never-touch list stays out.
Works well with
- Microsoft WordWord processor for letters, reports and contracts
- ZendeskCustomer service ticketing and help center
- GitHubCode hosting and collaboration for software teams
- HubSpotCRM and marketing platform for growing businesses
SlackTeam messaging in channels and direct messages
Microsoft TeamsMicrosoft's chat, channels and meetings hub- ClickSendBusiness text messaging and SMS service
DiscordCommunity chat with servers, channels and voice
Let Sofia run your Discourse topics
Score your firm in three minutes, or talk to our team.