Sofia connects to Freshservice
Built around how your firm uses Freshservice
Sofia connects to Freshservice with your IT lead's agreement. Our team builds the actions your firm needs on that connection within a month, and turns them into skills your whole team can run.
Anything on your never-touch list stays out, and anything that writes to Freshservice can wait for a person's approval.
Works well with
ZendeskCustomer service ticketing and help center- FreshdeskCustomer support ticketing
IntercomCustomer messaging and support inbox- ServiceNowEnterprise IT service management
- EvaluAgentQuality assurance and agent coaching for contact centres
- GorgiasCustomer support helpdesk for online stores
Help ScoutShared inbox and help desk for customer support- KustomerCustomer service platform built around conversations
See what Sofia would do in your Freshservice
Score your firm in three minutes, or talk to our team.