Sofia connects to Help Scout
Built around how your firm uses Help Scout
Sofia connects to Help Scout with your IT lead's agreement. Our team builds the actions your firm needs on that connection within a month, and turns them into skills your whole team can run.
Anything on your never-touch list stays out, and anything that writes to Help Scout can wait for a person's approval.
Works well with
ZendeskCustomer service ticketing and help center- FreshdeskCustomer support ticketing
IntercomCustomer messaging and support inbox- ServiceNowEnterprise IT service management
- EvaluAgentQuality assurance and agent coaching for contact centres
- FreshserviceIT service management and help desk software
- GorgiasCustomer support helpdesk for online stores
- KustomerCustomer service platform built around conversations
See what Sofia would do in your Help Scout
Score your firm in three minutes, or talk to our team.